Communication Skills Training

Description:

Developing effective communication skills is the cornerstone of team building and effective management. This professional development course is designed for anyone within the field of people management and technical consultancy.
This two-day intensive course will equip participants with the skills and understandings to perform their roles assertively and to help them develop the communication skills necessary to communicate successfully and effectively with co-workers and customers alike.

Duration: 2 days

Learning Outcomes:

• An understanding of the nature of conflict
• A real understanding of how to deal with conflict
• A real understanding of how to motivate internal and external people to achieve positive results
• How and where to communicate for maximum results
• The power of the written word
• The confidence to communicate at all levels
• The ability to explain the most complex of topics so all will understand the message
• A commitment to being part of the wider team.